Local and State Reopening Guidance

Restore HOI Website - Guidance for Businesses and Residents

On May 28, 2020, local health and government officials launched www.restorehoi.com as part of a regional effort to provide Central Illinois businesses and residents with guidance for each phase of Governor JB Pritzker’s Restore Illinois Reopening Plan. This website allows business owners who are reopening under the Restore Illinois plan to voluntarily self-certify as COVID-19 compliant based on guidelines set by public health officials. These established guidelines will in turn help local businesses protect their customers’ and employees’ health and safety.

Residents are encouraged to utilize the Restore HOI website to view a list of businesses who have publicly committed to following the latest public health guidelines and are dedicated to keeping their customers safe during the phased reopening in our region. 

The website also includes a ’Contact Us’ feature, which allows businesses, faith-based organizations, and others the opportunity to ask local experts questions regarding the reopening plan.

To view a complete press release from the City of Peoria’s Community Development Department, please click here.

Visit the Restore HOI Website here.

Restore HOI Website Logo - Blue shield with yellow check mark and text underneath with website: www.

Peoria County and City of Peoria Facilities Reopened June 1, 2020

Peoria County Government and city of Peoria reopened facilities and services in a limited capacity starting June 1, 2020. Additional information for specific facilities and departments are included below. This information is being updated as it becomes available.

Peoria City/County Health Department - Reopening Information

Effective June 1, 2020, the Peoria City/County Health Department will re-open to the public gradually to 50% of its rated fire code occupancy. General guidelines have been put in place for members of the public and for employees/staff. A complete list of guidelines published by Peoria County Government officials can be found here.

  • All customers/clients/visitors will be required to wear face coverings at all times, unless there is a documented medical reason stating they are unable to do so. Visitors should provide their own face coverings.
  • All persons entering the Health Department may be subject to a health screening/questionnaire prior to entry. Anyone answering "yes" to any symptoms on the questionnaire will not be granted access into the facility.
  • All persons entering the Health Department may be subject to collection of their name and other contact information for the purpose of Health Department staff being able to conduct contact tracing in the event of an outbreak.
  • All persons should maintain good social distancing while conducting business in person. 
  • If possible, business should continue to be conducted by phone or electronic/virtual communication. All in-person business will be conducted by appointment.

City of Peoria - Reopening Information

  • City Hall to Reopen June 1 With New Safety Measures - Peoria City Hall will be reopening with limited occupancy, health checks, and social distancing measures in place. Operating hours at City Hall are from 8:00 a.m. - 5:00 p.m. Monday through Friday. Residents are still encouraged to conduct any business with the City electronically (by phone or email) if possible.
    • City Hall will be limited to seven (7) citizens at a time unless appointments are made.
    • All employees and visitors must wear a face covering at all times unless there is a documented medical reason they are unable to do so.
    • Employees and visitors will have their temperatures taken upon entering City Hall.
    • All visitors must share their name and contact information upon entering City Hall for the purposes of the Peoria City/County Health Department to conduct contract tracing in the event of an outbreak.
    • Click here to view a full press release with additional information.
  • Peoria Police Department Lobby to Re-Open - The Information Office of the Peoria Police Department (located at 600 SW Adams Street in Peoria) will open starting at 9:00 a.m. on Monday, June 1, 2020. 
    • Citizens are required to wear a mask when inside of the building for the duration of their stay, unless there is a documented medical reason stating they are unable to do so. 
    • No one will be permitted into the lobby area unless they are conducting legitimate business within the police station.
    • The use of the PPD lobby as a safe meeting location for online transactions remains suspended at this time. The visitor parking lot on Walnut remains available for this purpose and is monitored via police security cameras.
    • Click here to view a full press release with additional information.
  • Peoria Public Works Reopening Guidelines - City of Peoria Public Works Department administrative offices will reopen to the public effective Monday, June 1, 2020. Business hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.
    • Walk-in customers will be allowed, but residents are encouraged to contact the Department at (309) 494-8800 to schedule a meeting to ensure staff is available prior to arrival.
    • Only 2 visitors will be allowed in the waiting room area at a time. Additional visitors will need to wait in their vehicles. Visitor contact information will be noted, and staff will notify visitors once they are allowed to enter the building.
    • Visitors are required to wear a face covering and sanitize their hands prior to entering the building. Visitors must provide their own face coverings. Children who are not able to wear a face covering will not be allowed to enter the facility.
    • Visitors with a temperature exceeding 100.4 degrees Fahrenheit will not be permitted into the building.
    • Click here to view a press release with additional information and visitor guidelines.
  • Peoria Fire Department Fire Central Lobby to Open June 1 - The Peoria Fire Department’s Central location, located at 505 NE Monroe Street, will reopen to the public on June 1, 2020. Visitor hours are Monday through Friday, 8:00 a.m. - 5:00 p.m.

Peoria County  - Reopening Information

Peoria County Government facilities will reopen to the public, with restrictions, on Monday, June 1, 2020. Residents are strongly encouraged to continue utilizing phone, email, and web-based communication to conduct business whenever possible. 

Facilities opening at 50% capacity include: the Peoria County Courthouse, the Peoria County Sheriff’s Office/Jail, Peoria City/County Health Department, Peoria County Highway Department, Peoria County Election Commission, and the Veterans Assistance Commission. The Peoria County Children’s Advocacy Center and Peoria County Animal Protection Services will reopen to the public by appointment only. The Juvenile Detention Center will reopen for visitation purposes.

Specific guidelines for individual facilities are available at www.peoriacounty.org/1067.

Universal guidelines that are in place at all County facilities:

  • All employees, customers, clients, and visitors must wear a face covering at all times, unless there is a documented medical reason stating they are not able to do so. Customers, clients, and visitors must provide their own face coverings.
  • All persons are required to maintain a minimum of six (6) feet of separation between others wherever possible (unless barriers such as plexiglass have been erected) to minimize contact and maintain social distancing
  • All persons entering a County facility may be subject to a health screening before being allowed entry.
  • All persons entering a County facility may be subject to the collection of their name and contact information for the Peoria City/County Health Department’s purpose to conduct contact tracing in the event of an outbreak

A news release with additional information about Peoria County Reopening Guidelines can be found here.

Restore Illinois - State of Illinois Phased Reopening Plan

On May 5, 2020, Governor JB Pritzker released his official Restore Illinois: A Public Health Approach to Safely Reopen Our State.

To view the entire Restore Illinois document with details on each of the Governor’s Phases of Reopening, click here.*

*Please note that this is a large file size and may take a moment to load, especially if you are viewing on a mobile device.