Resources for Residents, Businesses, and Students

This page is continually being updated for your convenience.

Heart of Illinois 2-1-1

Heart of Illinois 2-1-1 maintains a comprehensive database of local health and human care programs in Peoria, Tazewell, Woodford, Marshall, Putnam, and Stark Counties. If you need information or assistance with food, shelter, clothing, rental or utility assistance, physical or mental health services, transportation assistance, meal delivery, childcare, or assistance meeting any other basic needs due to COVID-19, please call Heart of Illinois 2-1-1 at 211 or (309) 299-4029 or visit their website.

Illinois Department of Public Health - Coronavirus Hotline

The Illinois Coronavirus Hotline is available 24/7 and staffed with medical professionals specifically trained in answering coronavirus questions. Call 1-800-889-3931 or email the helpline at dph.sick@illinois.gov. 

Meals, Food, and Supplies Assistance

  • Map of School Food Locations for Students - The Peoria County GIS Team have created a map with local school food locations for Peoria-area students. The map can be found here.
  • Peoria Public Schools Food Distribution Sites - In response to the state-mandated closure of schools due to the COVID-19 virus, Peoria Public Schools will continue to distribute free meals to its students during the closure.Peoria Public Schools will have 19 food distribution sites set up regionally across the city. 
    • *As of 3/25/20, these distribution sites will be open on Wednesday and Friday this week, and next week (week of 3/30/20) will start the first full week of Monday, Wednesday and Friday distribution schedule. None of the distribution sites have changed and the sites will remain open at the same time as before from 10 a.m. to 12:30 p.m. on Monday, Wednesday and Friday.
    • Food Distribution Locations:
      • Richwoods High School, Mark Bills Middle School, Hines Primary School, Jamieson School, Rolling Acres Middle School
      • Peoria High School, Lincoln K-8 School, Maude Sanders Primary, Roosevelt Magnet School, Glen Oak Community Learning Center, First Federated Church (3601 N. Sheridan Road), Salvation Army (2903 W Nebraska Ave.)
      • Manual High School, Valeska Hinton, Calvin Coolidge Middle School, Harrison Community Learning Center, South Side Community Center (1618 S. Laramie St.)
    • More information is available here.
  • Crittenton Centers Baby Supply Donations - Crittenton Centers is offering essential baby supply donations, such as diapers, wipes, and baby formula--for curbside pickup on Mondays and Thursdays from 10 a.m. - 2 p.m. This service is available to anyone with an eligible child, and eligibility is not ZIP code specific. If you are in need of these supplies, please bring your photo ID and a copy of your child(ren)’s birth certificate or medical card to Crittenton Centers, located at 442 W John H Gwynn Jr., Peoria, IL 61605. Pull to the side door of the building and ring the buzzer. For questions, please contact 309-674-0105.

Volunteer Resources

  • Guidelines for Church Members - For area church volunteers helping senior citizens and others during this emergency, Tazewell County Health Department offers these suggestions.
  • The American Red Cross - Central and Southern Illinois Region is in critical need of blood donations to ensure there are enough lifesaving blood products available for patients in our area. Eligible and healthy donors are strongly urged to make an appointment to help meet the need. For more information or to make an appointment, click here to visit their website.
  • UnityPoint Health Calls for Community Help with COVID-19- UnityPoint Health has issued a press release with a call for help from residents and anyone interested in donating supplies to help their healthcare system meet staff and patient needs:
    • Mask Donations: UnityPoint Health is collecting handmade masks. They ask that you follow thepattern and instructions found at unitypoint.org/help when making masks.
      • Drop off location: Hult Center for Healthy Living (5215 N. Knoxville AvePeoria, IL 61614) - Monday-Friday 9 a.m. – 2 p.m.
      • Please place completed masks in a ziplock bag when dropping off
    • Supply Donations: UnityPoint Health is accepting donations for equipment or supplies to help deal with the spread of COVID-19. Current donation needs include: N95 respirators, surgical masks, face shields, gowns, gloves (non-latex unopened packages), ventilators, elastic, double-sided adhesive tape
      • If you wish to donate, please contact UnityPoint Health and include your name, phone number, and a description of the items you wish to donate. UnityPoint Health will contact you with further details. Contact information: 309-672-4958 or email PIA_COVID19_Logistics@unitypoint.org.
    • Provider Resources Needed: UnityPoint Health is in search of medical personnel to help us prepare in the event that there is an influx ofsick patients. Additional assistance will be necessary if personnel are sidelined by thecoronavirus or to help staff additional areas being repurposed. If you are interested, please email: Courtney.newgard@unitypoint.org.
      • UnityPoint is looking for providervolunteers in the following areas:
        • Providers to treat respiratory infections at the ED tents at both Methodist and Pekin to treat patients with simple respiratory infections.
        • Providers with ED experience who can assist us if our own ED providers become ill.
        • Providers with Critical Care experience for existing ICUs and expanded care areas
        • Providers, APPs & hospitalists with any type of hospital experience, including newly graduated residents.
        • Nurses trained in operating ventilators, critical care or relevant experience that help hospitalized patients breathe.
        • Respiratory therapists for all areas

Learning Resources for Students

  • Online Learning Resource Library - The Peoria Regional Office of Education (ROE) has created an online library of resources for online learning that parents and teachers can use to share with students who are currently not attending school in person due to COVID-19. The ROE resource library can be found here.
  • Free and Low-Cost Internet for Online Learning - the Illinois State Board of Education has provided a listing of Internet providers who are offering free or low-cost Internet access to Illinois families to support learning during the school closures. More information can be found here on the ISBE website.

Child Care

  • April 7, 2020 - The Salvation Army Child Care Center has been approved by the State ofIllinois to open as an Emergency Child Care provider to serve essentialworkers in need of child care services. The Salvation Army’s Child Care Center is located at 210 Spalding Avenue, Peoria, IL. Additional information on eligibility and application process can be found here.
  • Child Care Resource and Referral Program from SAL Family and Community Services - The child care resource and referral (CCR&R) is a program of SAL Family and Community Services, a not-for-profit 501(c)3 social service agency. The program is part of a statewide network of child care resource and referral agencies funded by the Illinois Department of Human Services (IDHS), and is a part of the Child Care Aware National Network of Child Care Resource and Referral Agencies. 
    • They offer a Childcare Assistance Program (CCAP) that is still being operated by phone during the COVID-19 situation. For more information, call (309) 309-686-3750 and select Option 2, or visit their website here.

Evictions, Housing, and Utilities

  • Infographic on Evictions During COVID-19 - Useful information for tenants and landlords on eviction guidelines during COVID-19.
  • From the City of Peoria (press release sent March 20, 2020) - On March 20, Governor JB Pritzker signed an Executive Order directing all state, county, and local law enforcement in Illinois to cease enforcement of orders of eviction for residential premises until April 8, 2020.
  • On March 17, 2020, the Tenth Judicial Circuit issued an Administrative Order postponing all eviction court cases until April 17, 2020 in accordance with CDC guidelines to reduce the spread of COVID-19.This Administrative Order impacts all eviction cases in Peoria, Tazewell, Marshall, Putnam, and Stark Counties.

Housing/Rent Resources

  • Heart of Illinois 2-1-1 - For more information on rental assistance, utility payment assistance, and other services offered in our community, please contact 211 by dialing 2-1-1 or (309) 999-4029 on any phone or visiting www.211hoi.org.
  • Peoria Cares - The city of Peoria’s Community Development Department aims to promote safe and affordable housingfor tenants and homeowners by fighting blight in our neighborhoods. Residents encountering health,life, and safety issues in their rental units are encouraged to report issues to Peoria Cares at (309) 494-2273 or online at www.peoriagov.org/peoria-cares.
  • Prairie State Legal Services - Prairie State Legal Services is continuing to provide legal services to low-income residents in need of legal assistance and is continuing to accept referrals from community partners. Prairie State Legal Services has discontinued all unnecessary in-person contact until further notice, but they encourage residents in need of legal assistance to contact their office via phone at (309) 674-9831 or online at www.pslegal.org.

Utilities

  • Ameren Illinois Relief Response - In response to the economic hardships that residential and business customers may experience due to the COVID-19 pandemic, Ameren Illinois is suspending non-pay disconnections and forgiving late payment fees through at least May 1, 2020. Additional information from Ameren can be found here.

Healthcare Resources

  • May 5, 2020 - Central Illinois Physicians Encouraging Plasma Donation From Those Recovered From COVID-19
    • The University of Illinois College of Medicine Peoria (UICOMP), OSF Healthcare, and UnityPoint Health have released information regarding plasma donation from recovered COVID-19 patients. These plasma donations from those recovered could potentially help treat patients who are currently fighting the virus, particularly those who are very sick or in hospital intensive care units. 
    • A complete press release sent from the University of Illinois College of Medicine Peoria (UICOMP) can be found here.
    • A flyer with additional information can be found here.
  • March 24, 2020 - For persons needing medical care for non-emergent health concerns, not related to COVID-19 UnityPoint is temporarily offering free access to their virtual clinic. If you or someone you know is in need of non-emergent health care, they can follow the Link below for information on how to access the virtual clinic.  https://www.unitypoint.org/clinics/virtual-care.aspx
  • UnityPoint Health® – Central Illinois, has launched a local Respiratory Triage Call Center. If you believe you need to be tested for COVID-19, you can contact the Respiratory Referral Line at (309) 680-2850 for evaluation.The Call Center will be open from 8:00 a.m.-5:00 p.m. Monday through Friday and 9 a.m. - 3 p.m. on Saturday and Sunday. A press release with additional details from UnityPoint Health can be found here. (Updated 4/3/20 to include weekend hours)
  • Heart of Illinois 2-1-1 - For those in need of medical care who may not currently have a primary care physician or health insurance: please contact Heart of Illinois 2-1-1 for assistance. HOI 2-1-1 can also provide resources to help with rental or utilities assistance, childcare, transportation, and more. They can be reached by calling 2-1-1 or (309) 999-4029. You can also visit their website by clicking here.

Mental Health and Well-Being

  • Call4Calm for Illinois Residents - The Illinois Department of Human Services’ Mental Health Division has launched a free-of-charge emotional support line for Illinois residents experiencingstress and mental health issues related to COVID-19.Individuals who would like to speak with a mental health professional can text “TALK”to 5-5-2-0-2-0, or for Spanish, “HABLAR” to the same number: 5-5-2-0-2-0. 
    • Call4Calmis free to use, and individuals will remain anonymous.Once a resident sends a text to the hotline, within 24 hours they will receive a call from acounselor employed by a local community mental health center to provide support.
  • Techniques to Cope and Stay Connected - The COVID-19 pandemic has increased stress levels for many individuals. The Heart of Illinois United Way, UnityPoint Health - UnityPlace, OSF Healthcare, and the Children’s Home Association of Illinois have compiled a list of available resources for anyone experiencing feelings of concern, worry, or fear. You can view a press release with available resources here.
  • UnityPoint Health - UnityPlace - UnityPoint Health - UnityPlace is proud to offer the most comprehensive addiction and mental health services in the region to you and your family. UnityPlace provides resources and treatment for those in need of emergency response services relating to mental health and addiction disorders. If you need help for yourself, please click here. If you need help for a loved one experiencing a mental health or addiction disorder, please click here. UnityPlace can be reached by phone at 309-681-8084.

Domestic Violence and Resources for Victims of Abuse

  • Center for Prevention of Abuse - The Center for Prevention of Abuse continues to be available to those seeking safety from domestic violence, elder abuse, or sexual abuse. The Center’s crisis hotline can be reached 24/7 at 1-800-559-SAFE (7233).
  • Illinois Department of Human Services - The Illinois Domestic Violence Helpline can be reached at 1-877-863-6338. 
  • Peoria County Sheriff’s Office Victim Services Coordinator (Peoria County) - The PCSO Victim Services Coordinator continues to be available by phone to provide services for victims of Domestic Violence, Sexual Abuse, Elder Abuse, or Financial Abuse/Scamming. The Victim Services Coordinator can also make arrangements to begin the emergency order of protection (OP) process by phone. Peoria County residents can call the PCSO Victim Services Coordinator at (309) 253-0313.
  • The Illinois Department of Children and Family Services (DCFS) hotline remains prepared to take calls 24 hours a day in the event of any suspected child abuse that needs reported. The emergency hotline number is 1-800-252-2873. Non-emergencies can also be reported online at https://www2.illinois.gov/dcfs/safekids/reporting.
  • Prairie State Legal Services Legal Advice Line for Victims of Domestic Violence or Sexual Assault
    • Prairie State Legal Services is pleased to launch its telephone legal advice line for victims of domestic violence or sexual assault. This service is available for Peoria County and several surrounding counties. The Legal Advice Line is open Mondays, Tuesdays, and Thursdays from 9 AM - 1 PM and Wednesday evenings 6 PM - 8 PM. Bilingual staff or interpreters are available if needed.
    • Prairie State Legal Services - Victims Legal Advice Line: 844-388-7757
    • Additional information is available here: Legal Advice Line Flyer (English) - Legal Advice Line Flyer (Spanish)

Resources for Business Owners

  • April 3, 2020 - Paycheck Protection Program Launches Today
    • Small businesses looking to keep workers on the payroll have a new option in the Paycheck ProtectionProgram. Starting today, small businesses may apply for loans through the U.S. Small BusinessAdministration (SBA) that will be forgiven loans for businesses that keep all employees on the payroll foreight weeks. Money must be used for payroll, rent, mortgage interest, or utilities. Additional information on eligibility and how to apply can be found here.
  • The Greater Peoria Economic Development Council (EDC) has created a Greater Peoria COVID-19 Info and Resources Page for local business owners to utilize and ask questions during the COVID-19 situation. 

Pet Owners

  • April 7, 2020 - The American Veterinary Medical Association has released an informational flyer with information on how to protect your pets, should you become ill from COVID-19. The flyer can be viewed here.
  • (March 24, 2020) - At this time, the American Veterinary Medical Association and the Centers for Disease Control have stated that there is no evidence that companion animals, including pets, can spread COVID-19. However, pet owners who are assumed to have been exposed to COVID-19 should take extra precautions and limit contact with animals. 
    • If you are ill with COVID-19, have another member of your household take care of walking, feeding, and playing with your pet. Additionally, do not share food, kiss, or hug your pet and wash your hands before and after any contact with your pet. (Remember: While we think of them as members of our families, pets can also act as a surface for germs, like countertops and door handles.) 
    • Additional information can be found here from the American Veterinary Medical Association or here from the Centers for Disease Control.
  • March 24, 2020 - Veterinary clinics in the Peoria area are taking extra precautions to ensure the safety of their clients and staff. Some veterinary clinics have placed strict limitations on maximum occupancy in their lobbies or waiting areas, or are asking clients to wait in their vehicles instead of using the lobby areas. If you have an upcoming veterinary appointment scheduled for your pet, please contact your veterinarian’s office to see what measures they have in place before you arrive.

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